Hi, I have a BDV-N5200W (UK) and when putting in the Blu Ray it open with what I assume is the first frame and then freezes.

I have to the switch player off to get the disk out. There is some form of error code in the display which is 2.31.39. That looks as though it is a time setting or something

There doesn't seem seem to be a problem with any other DVD’s or Blu Rays playing . This is the second one (Ragnarok) that has done exactly the same thing. All software is up to date and I’ve done a full reset etc

Any comments