VGC-LM2S - Will not recognise Blu-ray disks

[andyvoisin]

Hi everyone. I apologise if this thread has been posted before but the system is telling me that the search is down! Anyway, my relatively new 21" VGC-LM2S desktop which used to play Blu-Ray disks when I bought it at the end of April 2008, is now refusing to even recognise a blu-ray disk!! This would appear to co-incide with Viao updates for win-dvd BD being installed. Normal DVDs play fine. After insertion, the Blu-Ray disks seem to cause the drive to grunt and groan and then, nothing, no messages or anything. Do you think this is a drive problem, driver, or Windvd BD problem? Any leads to a solution greatly appreciated.

[kee-lo_]

If you go back to a restore point where it worked does it work?

In the Start Menu type in System Restore and hit enter.
Select a restore point from around the end of April
Let SR do it's magic and reboot.

[andyvoisin]

Thanks very much for the tip, but I've installed/activated so much software since, it would require a complete re-installation of half my computer, and I really didn't want to do that!!. How about the recovery disks I created right at the beginning, would the original Win-DVD software be on there, and would it be accessible?

[Blencogo]

It is on the discs but it is not accessible. WinDVD BD cannot be reinstalled from your Recovery Discs as an individual program. You can only reinstall WinDVD BD by carrying out a full System Recovery back to factory defaults - so never uninstall WinDVD BD.

Which version of WinDVD BD do you have installed?

1. Open the directory "C:\Program Files\InterVideo\DVDBD8\"
2. Right-click the file "WinDVD.exe", choose "Properties", click "Details" tab
3. What is the "File version"

[andyvoisin]

Thanks for that - The file version is: 8.09.429

[Thalamus.]

Hi andyvoisin,

as Kee-Lo mentioned try a system restore to a point before you installed the last Win-DVD update..