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help .no sound.

1tracy
Visitor

help .no sound.

I have a notebook pcg k315z...............I have no sound and I cannot figure it out.Any help would be great.
I have tried completly installing everything but no good.

11 REPLIES 11
profile.country.GB.title
Thalamus.
Champion

Hi 1tracy,

welcome to club VAIO.. :slight_smile:

Have you tried a system restore to a point when you had sound.?

HERE is a guide should you need it.. :slight_smile:

1tracy
Visitor

hi. Thanks for the welcome.
Ya I tried to restore to another point,that didnt work , ran a diagnostic through and that didnt work.
Then in total frustration restored the whole computer. Back to the begining.................still no sound.
Everything looks like it is working but no sound. The only thing I can think of is that the computer was getting very hot and maybe It caused some damage to the actual speeker. ???????

profile.country.GB.title
Thalamus.
Champion

Then in total frustration restored the whole computer. Back to the begining.................still no sound.


Hi 1tracy,

if after running the Vaio recovery your Vaio is still without sound could indicate an hardware problem.. :slight_frown:

Have you tried attaching external speakers or headphones.?

1tracy
Visitor

never thought of that...................silly me . Thanks ill try that so before I throw it out the window.

profile.country.GB.title
Thalamus.
Champion

Thanks ill try that


You're welcome, let us know the outcome.. :four_leaf_clover:

1tracy
Visitor

Yes, works on an aexternal amp but as soon as i plug out no sound.................what do I DO NEXT ??????

profile.country.GB.title
Thalamus.
Champion

Hi 1tracy,

try booting your vaio into safe mode, do you get sound.?

To boot into safe mode start your vaio and when you see the Vaio logo press the F8 key repeatedly..

1tracy
Visitor

I have sound...dont know how. I tried it in safe mode and still no sound and then when i RESTARTED IT AGAIN UP IT POPPED.
THANKS.
QUESTION , SHOULD I STOP AUTOMATIC UPDATES BECAUSE THEY SEEM TO CAUSE PROBLEMS /// :slight_smile:

profile.country.GB.title
Thalamus.
Champion

I have sound...dont know how.


Excellent.. :slight_smile:

QUESTION , SHOULD I STOP AUTOMATIC UPDATES BECAUSE THEY SEEM TO CAUSE PROBLEMS 


That would have to be your call, I have turned off auto updates and manually install the windows updates I require..