KDL32WD751 Wifi password character error

[thomaskent]

Just purchased new Bravia & setup ok apart from wireless connection. Found network SSID fine but when input WEP password an error message is received stating "number of characters is invalid" I've checked many times & password is correct. Tried wired connection & that is fine. Also done software update via wired connection. Any clues what to try next?

[rooobb]

Probably you are not using the same security protocol on the tv and the router... WEP is very basic are you sure you have it on your router?

[thomaskent]

Thanks for your response. To clarify, the tv is requesting a "WEP Key" in the network setup whereas my router is set as WPA. I don't want to change the router to WEP as it is basic as you state. Is there a way to change the tv to WPA? Thanks

[Anonymous · Accepted solution]

Hi there

According to the manual, you can use either WEP or WPA.

If it still keeps failing, how about trying the WPS setup instead - see page 10 of the manual HERE.

Cheers

[thomaskent]

Thanks for your help. There must have been some conflict between my router security protocols and those on the TV, i.e. between WEP and WPA. I have now sorted this by creating a separate SSID for the TV that has defaulted to WPA so all good. Thanks again

[Anonymous]

Cool, glad you have got it working now and thanks for posting back

Cheers

[surzen]

Dear Quinnicus, I have the samne problem, same TV bought about a month ago; it worked fine then suddenly stop connecting to the net, tried everything listed but still unable to connect; connection result are found, failed, failed.

i do not know what to do any more - please HELP!!!

Thank you!