Can no longer play BBC Iplayer content - System Memory Limit

[gussie]

I have a Sony KDL-42W705B running Firmware V3.004EUA purchased two years ago.

Cannot play CBBC iplayer content - always get error message "Internet download failed because content size exceeds system memory"

The BBC was supposed to have fixed this back in January - but I still have this issue.

Anyone have any ideas ?

[253West]

Not to worry. I have decided to junk thr Sony TV and buy a Panasonin in its place.

David

[Darbo25]

Wouldn't it be cheaper to just buy an Amazon fire stick or something similar, save yourself a few hundred quid, or would you be buying a Panasonic in protest? 

[gussie]

The deafening silence from Sony AND the moderators of this site speaks volumes!

Sony is no different from the other brand name and no-name manufacturers - in fact very few of them care about customers any more.

They all just want ti shift the latest product!

Is it really worth paying a premium for Sony products ???

[jumpsuit]

Hi @gussie

Just to let you know,

Sony don't respond on these forums.

[mirrormask]

There was an interview with a BBC rep on BBC Radio 4 'You and Yours' podcast, approx 17 minutes in. He said that TV's with embedded computers (i.e. smart TV's) will go the same way as any computer does and become unable to cope with the latest versions of software over time. He said anything five years or older is unlikely to be able to cope with BBC iPlayer any more.

[Adrian_here]

Here is the link to the BBC iplayer page where they discuss progress with fixing the fault:

https://www.bbc.co.uk/iplayer/help/troubleshooting/tv-games-consoles/sony-memory-limit

[gussie]

Both my affected SonyTVs were purchased less than TWO years ago !

[gussie]

They have both been supposidly working to fix this since January - what makes you think this will ever be fixed?

Either the BBC downgrades their app or Sony recalls all affected TVs for modification.

NEITHER IS GOING TO HAPPEN !!!

[253West]

I have just bought new Panasonic. Sony goes to charity.

[Darbo25]

Shame that,  they seem to have fixed it,  been working great now for a couple of weeks.