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Wont stay switched on

Ginger3
Visitor

Wont stay switched on

It switches on and immediately shows goodbye logo, how can I get it to stay on 

9 REPLIES 9
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Uliwooly
Expert

@Ginger3

That seems to be a hardware issue, what happen if you connect the phone to a wall charger > turn it on?

Ginger3
Visitor

Same reaction 

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Uliwooly
Expert

@Ginger3

If you've tested different cables and wall chargers then you will have to contact your Local support to get it inspected/repaired

Ginger3
Visitor

Ok thankyou for your help and advice 

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Uliwooly
Expert

@Ginger3

Anytime

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Uliwooly
Expert

@Ginger3

Just wondering, did you repaired the phone with Xperia Companion?

Ginger3
Visitor

No 

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Uliwooly
Expert

@Ginger3

Leave the phone off > connect it to a wall charger > let  it charge for 2hrs > run XC on your computer > follow the steps and try to repair it

 

Xperia Companion (XC)

Software Repair Guide

 

 

Ginger3
Visitor

I don't have a computer only my phone thankyou for trying to help, maybe I should take it to repair shop?  I'm not keen to leave it there though