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Heating issues of xperia m4 aqua dual

9537044636
Visitor

Heating issues of xperia m4 aqua dual

Give us justice... From heating issues of xperia m4 aqua dual..... If we do browsing or gaming it will be heating up to 50 degee selc. And at this time camera and some other apps cant open or work properly...
So what can we do.? Give us new mobile orrr repair it...
13 REPLIES 13
CameronT
Champion

Hi @9537044636,

Welcome to the community.

It is normal for your device to heat up when you use CPU intensive applications.

If you are concerned about your device I recommend you contact your local support team. You can use the link in my signature to find their contact information.

Sombit
Visitor

This is very common issue on this particular handset, and its very frustrating because when you visit the Service center the most common and simple resolution they give is back up data and will update the Software or the OS, but unfortunately thats not the solution. It is very true if you play any games or speak for long it becomes too hot. and after scratching my head through for the past 6-7 months I found out that the chipset Snapdragon 615 is the Root cause of it. I am not sure why Sony still using it but read somewhere in some forum that the chipset has got heating issue and this cant be fixed by updating anthing only be fixed if the chipset is changed or updated in next version of it (as per my understanding).

Few References (might help):

https://www.quora.com/Why-do-smartphones-with-the-Qualcomn-Snapdragon-615-chipset-heat-up

https://www.quora.com/How-do-I-stop-Snapdragon-615-from-overheating

https://www.quora.com/Is-there-any-problem-with-Qualcomm-Snapdragon-615-chipset

tirakatol
Visitor

yes it heat up faster when you are outside in the sunshine... happens to me sometimes so what i do it turn it off for about 5 mins and lrt it cool a bit and turn it back on

Haithisameeriam
Visitor

I am using Sony aqua M4 and it is heating heavily while using Internet,playing games.please tell me some reasons why it is happening.
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MarlonUk1
Expert

devices usually tend to warm up after being used for prolonged lenghts of time. how long do you usually play games, browse the net or watch videos? there are also background tasks that contribute to this.

try to boot your device to safe mode, to see if the heating still occurs after using the device for a long time.

remember the device is equiped with thermal protection, it will restart or shut down when excessive heat is detected, but as long as the device works then it is still within its limits.

Good9
Visitor

I am getting very problems after software updated me xperia M4 aqua dual, like battery drains very fastly, do not gets sond when in coming sond musics sound, i have to restart mobile for this manny times in a single day data speed is decreased, mobile gets lost automatically.
As i expecting many important by update but, this time its embarrassed by sony to my many more. Its needed to improve for indian Jio server for 4G connection.
Please help me
Lwangu78
Visitor

My phone lost network and data doesn't work at all. Bt work with wifi only
Jojo1955
Visitor

After system update I can't turn off peeking from notifications! I used to just have sound and symbol show. Now a drop down showing message happens but I can stop it
Good9
Visitor

Is there any able person, who can give us solution for problems, or we have to throw our handset in dustbin