Unable to exit Pro Mode 65BZ35F

[Hanno1234]

Hi,

I activated the Pro Mode in my 65BZ35F and i can't exit it.

I followed the steps in the Professional Guide (Screen Display -> Muting -> Volume+ -> Home (just pressing every button once after each other with a second delay)) and then shutting it down by holding down the powerbutton on the remote.

It just reboots and i still find myself unable to enter the homemenu.

Are there any prerequirements like an active input?

Thanks

Hanno

[EdwinaU]

Hi Hanno,

Welcome to the community.

We will look into this and update you when we find out more. Some of our members may also have some tips for you.

Best wishes,

Ed

[Vanilla_]

Hi Hanno1234,

I'm sorry I'm not entirely sure. I'd actually recommend that you contact Sony Professional support to help you. I've found their contact details here: https://bit.ly/2QFs2U3

Vanilla_

[micalfisti]

If you want to go back to “normal mode”, same key sequence is available.

[chrisb311]

I also have this issue with a BZ35F.  The button combination is great with getting the TV into Pro Mode, but then you can't exit or revert back to Normal Mode.

How do you go about doing this?

[Joe_Dohn]

This forum is mainly for consumer electronics, maybe check with Pro support for this.