Tv and sound at audio keeps switching.

[Vharsquatch]

I have an x900h and a tcl ts8011 sound bar connect to arc. Sometimes I have no problem, but most of the time the TV does not recognize the sound bar and it switches between tv audio and sound at audio every 2 seconds until I turn them both off. I need a solution to this.

[Win_88]

HI

Here's what I'd check:

-Is the TV up to date: https://www.sony.co.uk/electronics/support/lcd-tvs-android-xh90xx_x90xxh_x91xxh_xh92xx-series/kd-55x...

-Have you tried a different cable?

-Try switching eARC off on the TV.

-Turn Bravia Sync off on the TV, and Control for HDMI on the Sound bar, power cycle the two devices, then re-enable them.

Win_88

[Vharsquatch]

I have tried all of these, no luck.

[Win_88]

What about a factory reset?

[Vharsquatch]

I think I will have to return it. I did a factory reset, more than once.

[Joe_Dohn]

Maybe try switching the HDMI signal back and forth between Standard and Enhanced and see if that solves it? (Settings - Watching TV - External Inputs - HDMI signal format)

[eteokritis]

I have this too with lg soundbar . The only tric is to go to tv audio system and change manually to audio . Then the soundbar sound stays

[Joe_Dohn]

Hey Vharsquatch, any updates after both my suggestions and eteokritis'?

[eteokritis]

Today, Sony support notified me that an update will be very shortly  released  in order to fix the sound issues !!