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Doing a review

DA9131194
New

Doing a review

Unable to do a review on replacement Bravia  TV. Problems with first purchase, must say after sales was excellent.

3 REPLIES 3
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David926
Member

I did a review KD-55XG7003. Sony said it was published.

I've never been able to find it.

 

Probably because it was such a 1-star dog.

 

Loads of bells and whistles, but they forgot to make it pick up TV stations.

 

I wish I'd seen all the forum stuff before wasting my money.  Sony does seem to be actually as rubbish at customer service as it is with software and making TV-shaped paperweights...

 

 

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Joe_Dohn
Specialist

I think you can only review a product you bought (in case replacement was a different model) and you get a notification of some sort -usually via email- to leave a review for your product after a certain period of time has passed since owning it.

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David926
Member

Thanks. And sorry for the delay in replying

 

I couldn't find any emails offering reviews back around when I bought it.

 

I did get a customer service email recently (inevitably one of those useless n-reply things.

 

They suggested retuning with the aerial unplugged. I think it worked for about one day, then went back to being horrendous.... 😞