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Bravia kd55x8505b

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migibbe
New

Bravia kd55x8505b

Internet browser stops working and the message "internal erorr" appears . Any help appreciated

3 REPLIES 3
profile.country.GB.title
Mick_D
Moderator

Hi there, welcome to the Sony Community :slight_smile:

 

This issue is often resolved by one of the following things:

 

  1. Ensure that you have the latest firmware installed
  2. Perform a factory reset of the TV 

Try that and see if it works.

 

Cheers

Mick

profile.country.GB.title
migibbe
New

Thanks for the reply , tried firmware upgrade and reset, no joy, suspect a contractural problem 

profile.country.GB.title
Sean_Mc
Moderator

HI there,

 

If you've tried the following suggestions and the issue has not been resolved, it might be best to get in touch with the support team for further help here.

 

Cheers,

 

Sean Mc