Back up & Restore automatic full storage

[Merse16]

Am unable to select my online account as the automatic or the manual save option. States Full Storage. When click on the Google account a new pop up screen appears saying that Back up & Restore requires off line access. Even when I choose Agree the pop up disappears and then reappears. Have deleted apps and increased internal memory space but still unable to save to online account. 

Any ideas? 

[Sean_Mc]

Hi there,

Welcome to the Sony Community.

Can you let me know which device you are referring to? 

Best wishes,
Sean 

[Triposis]

I have a similar problem. Only I can't back up to the cloud from my corporate tablet account. Is it possible that there is some mismatch due to different OS?