Following the update on the 27th June 2019 my TV went into a reboot loop. Tried the factory reset but to no avail. Sony have sent an engineer who now have the TV but they think the board needs replacing and they are apparently on back order so I'm stuck without the TV until goodness knows when.

Has anyone else experienced a similar issue? My local repair centre intimated there appears to have been a rush on this type of thing recently which is why they cannot get the parts to fix it.

If this is going to be a recurring problem I think I have probably bought my last Sony product, having been a loyal customer for many years.