Multiflip Touchscreen issues

[Simon120182]

I'm starting a new thread because searching for this in the other (long) thread is impossible in this forum.

I have an SVF15N1C5E. Currently running windows 8 with bios update BIOS Update - R0230DD. After 1 to 10 minutes of use the touchscreen becomes inactive and i have to use the touchpad.

The current advice that i can find is to make the bios update (above). But that didnt work and i can't find anything else. So for me its back to putting it in 'sleep' mode for a minute then waking it up.

Does anyone else have a fix?

Thanks guys

[Blencogo · Accepted solution]

Hi Simon.

BIOS Update R0220DD was meant to fix this issue and in addition R0230DD was intended to add additional fan speed quietening features.

If you still have the problem, I think you should contact Vaio Support and see if they can help as you may have a different problem. I'm not sure but I thought the original problem was after upgrading to Windows 8.1.

[Simon120182]

thanks for your responce. i dont know if i've installed the r0220dd update. would that have been included in the r0230dd one? i assumed it was part of it but i could be mistaken?

i'll call support anyway. thanks for your help!

p.s. my fan noise is fine. can barely hear it most of the time

[Blencogo]

Hi Simon.

I think 0220 is included in the newer 0230.

Let us know how you get on.