media not working

[maggie6]

does anyone know how to fix the media gallery on the desk top

[nikkilim]

Hi Maggie, can you give us further details on this please? Like is there an error message when you try to open it?

[Vaio_3D_user]

hi,

media gallery 2.0 does not work.  There's a bug in the software that will not allow it to pick up new pics, music etc.

I've created a support case and have been told engineers are working on a fix

all the best

Rob