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Isatap problem in Vista, now no internet - how can I fix?!

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JayneyG
Visitor

Isatap problem in Vista, now no internet - how can I fix?!

Hi all, I am new here.  I have a problem with my older laptap which is a Sony Vaio VGN NR38M.  The internet suddenly stopped working and will not reconnect.  Then I noticed that it didn't recognise my wireless network any longer.  I found an exclamation mark next to "Isatap Adaptor" when checking my device manager.  I've googled this and it seems to be fairly common with some suggestions on how to fix.  I am not that computer literate and cannot work out how I can fix this with no internet to be able to download a fix - if there even is one.

Looking at Sony support it seems that I should have upgraded to Windows 7 from Vista.  I have no idea how to do this.  Does anyone have any suggestions for me?  I tried going back to an earlier restore point but still no joy.

Thanks 🙂 

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