FZ21M BD/DVD DRIVE ISSUES

[sashak87]

Hi

Have got a FZ-21M with a blue ray drive and I'm having trouble playing dvds. On the 'my computer' screen it shows 2 cd drives, one called F which is a BD drive and one called I which is a CD drive. However this is wrong as i only have one disc slot whoch is a BD/DVD/CD combo drive. It never used to show up like this before and since it has started I can no longer play dvds or cds.

I cant find the device drivers anywhere, I've tried uninstalling them both but it just auto installs them back the same way.

Any ideas???

Thanks

[Blencogo]

Hi sashak87 and welcome to Club Vaio.

What version of WinDVD BD do you have installed? You should have WinDVD BD 8.0.9.429.

There is a firmware update for the BD-Combo Drive UJ-120B version 1.03080107 if you have this model fitted.

I have not heard of two drives appearing in My Computer - are you sure one of them is not a Memory Stick or a SD card drive? I would phone Sony with this problem as it is a new one on me.

Not wishing to be a pessimist but many users here have given up on WinDVD and converted to PowerDVD Ultra to save a lot of hassle.

[sashak87]

i've downloaded all the updates i can from the update site. On device manager it comes up with 2 cd drives called:

Matshita BD-CMD UJ-120 ATA device and
WB6230R VGQ381P SCSI CdRom device

the second one sounds like it shouldnt be there.

Any ideas? I'll try giving Sony a call later. Where can i download PowerDVD Ultra from?

Thanks