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Buy recovery CD?

tobym
Visitor

Buy recovery CD?

Hi there,

Does anyone know how/where one would go about obtaining a recovery cd (for the OS) for a PCG-TR1MP? I'm finding the site a bit impenetrable...

Thanks in advance,

Toby

8 REPLIES 8
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Thalamus.
Champion

Hi Toby,

welcome to Club vaio.. :slight_smile:

You will have to contact Vaio-Link to purchase a new set of recovery DVD's..:smileysad:

tobym
Visitor

hi Thalamus,

Thanks very much for the quick reply! I have tried navigating through there but can't get to a screen where I can actually contact anyone...what am I doing wrong?!

Best wishes,

Toby

tobym
Visitor

Can anyone help with this one?

iansomm
Visitor

I telephoned the VAIO support desk and ordered the disks, paying by debit card. Cost about £30.00

tobym
Visitor

Excellent, thanks for the tip!

Toby

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Thalamus.
Champion

Hi Toby,

You can either telephone Vaio-link Monday-Friday between 08:00-18:00 (local time) See the help and support numbers here

Or

Via E-support , if you do not have an e-Support account then you'll need to register first see new to e-Support.

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AshfaqGul
Visitor

Hi, I Lost my recovery CD,  can someone please tell me  Sony's direct email address.

Otherwise, If someone has VGN-N11S/W  model. please make a copy of recovery CD and send it to me. I will pay them via paypal.

Thank you

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Thalamus.
Champion

Hi AshfaqGul

welcome to Questions & Answers..:smileyhappy:

Unfortunately you'll have to phone Vaio support to order your recovery disc set..:smileysad:

You can find the contact details for vaio support by either clicking   Support at the top of this page or by using the following link:Vaio support

Under Log-in option 1: Enter your vaio models serial number, which you should find on the bottom of your Vaio.

Then click Log-In

Once logged select Get In Touch.

Then Click on the Out of Warranty tab, then Phone support.