Blank screen

[samchapm]

Hi!

I have a 4-year-old Vaio VGN-NR21S running windows Vista. When I turn on the computer the screen does nothing. I hear that the computer is on and I see the lights flashing. I've tried attaching it to an external monitor but this also remains blank (I'm not sure that my computer recognises the monitor). Since I can't see anything on the screen I'm not even sure how far my computer gets in start-up. Any tips?

Even if I can't fix the problem right now, is there a way I can access files on my hard drive by some other means? I have a master thesis to finish by tomorrow!

Thanks for your help,

Sam

[nikkilim]

This would depend on the kind of laptop that you have. Some would let you take of the hard drive and attach it to another device to copy the files.

I would call the support team and see if your model supports this.

[rich912]

Hi Sam,

This may now be a bit late for your thesis but to access the data on the hard drive you will need to obtain a SATA caddy, remove the hard drive from the VGN-NR21S, place it in the caddy and attach it to another computer via USB.

SATA Caddy such as this

Accessing the hard drive

Rich