Bought a brand new Smart TV for a significant amount of money and it does not connect to the BT Fibre router any ideas why before I phone up to the retailer to take it back as I’m really fed up with the servivice from Sony that SUCKS!
Thanks for joining the community and reaching out to us. Sorry you're having trouble connecting to your router. There's a useful help guide for your TV with instructions on setting up the internet connection here. You'll also find more general info here and a link for further support if this doesn't work for you. Hope this helps.
Thanks for your advise but non of these solutions work, looks like I’ll have to wait for Sony technical people to respond to the email I have submitted.
