PLEASE HELP. Sony Bravia KDL-50W705B Software update.

[vladlen4455]

Hello all,

I have a Sony Bravia KDL-50w705B TV. The screen went black while I was watching TV and obviously warranty expired a few months before this happened. I had sound and backlight on the scree but no image at all. 

I ordered a new AV board 1-889-202-22 / 173457422 which is the correct one. So I installed this and needed to upload the sfotware. I inserted the USB drive formated FAT with software on it (software downloaded from the website). Pressed and hold the power button on the TV and plugged in the power. The screen went on and I have spinning arrows on it. However, nothing happens after that. Software is not installing. Please check the attached picture of how it looks like. 

Does anyone have a solution or a guide on how to flash the software? 

Any advice would be appriciated!

Kind Regards,

Vlad

[cass_n]

Hi @vladlen4455 and welcome to the community,

Sorry to hear you're experiencing issues.  It sounds like your TV needs to be sent for repair - you can find more details about this here.

Cheers,

C

[vladlen4455]

Well that's very helpful... Can someone advise something?