Can’t get Netflix

[Jennirogers]

Hi I can’t get Netflix on my Sony Bravia smart tv, when I press the Netflix button all I get is a black screen with a red Netflix logo , can any one help please.

[Anonymous]

Hi Jenni, 

Did you install the latest software updates? You can read more about that here.

Best, 

Arthur

[Swainiel]

Sony T.V’s seem to have a huge problem with Netflix . Mine has never worked properly and despite several conversations with both Sony and Netflix it still isn’t sorted.