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October 2019
October 2019
BDV- N5200W Not reading blu rays
Hi, my unit has topped reading blue rays. It has been temperamental for a while but would eventually play them but now , nothing. No problems with DVD or CD. Have tried resetting the system, software is up to date, unplugged etc, but no joy.
An old post on a different model suggested that the blue ray laser pick up had to be replaced. May be a silly question but if that was faulty, wouldn't it affect the playback of the other formats?
Any advice appreciated.
1 REPLY 1
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October 2019
October 2019
Hi @Babooshka66,
the unit has two lasers, one for DVD/CD and one for BD.
Your description sounds like the laser for BD is damaged, you may need to send the unit in for service.
- Nic