headset not compatible

[narayansrinivas]

I'm unable to attend calls with Headset that came with Xperia E3. Does anyone has this bug???. I have not enabled smart connect

[Uliwooly]

Based on your past post it might be hardware related 

http://talk.sonymobile.com/t5/Xperia-E3-E3-Dual/Call-is-not-end-phone-get-stuck/m-p/922712#M1094

[Phy]

What if you boot on safe mode, if it's a third-party app acting up the headphones should work 

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

[Phy]

You could repair your phone with PC Companion 

http://support.sonymobile.com/gb/tools/pc-companion/

[narayansrinivas]

My IC was changed for hanging problem.  I am not using any 3rd party apps for headset.  And when I play music through Walkman app, it keeps on stopping for a few seconds and resuming to play.  If you have any solution to this, please let me know.  I bought this phone just a couple of months back

[Uliwooly]

Repair your phone with PCC and report back

[narayansrinivas]

Repaired my phone with PCC. Still the headset is not compatible. When I press the answer key in the the headset, the incoming call gets rejected. And when I press that key in during idle time, the phone volume gets muted. Your comments on this

[Phy · Accepted solution]

You should contact your local Sony Xperia Support 

http://support.sonymobile.com/global-en/contactUs/

[narayansrinivas]

I got replaced with new headset. Working fine now

[Phy]

Nice. Good to hear.