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SMS Application is not working

SOLVED
knbrgl
Visitor

SMS Application is not working

Hi everyone,

I have a Sony Xperia C5 Ultra. Yesterday I updated my phone to 29.2.A.0.166 from PC. After than my sms application is not working. I cant give or take any SMS's from anywhere. 

Did somebody experience this thing? Can we solve problem? 

By the way I textted to help desk if some answer from there, i will updating here.

Thanks

Update on 05.02.2018: I repaired my phone with Xperia Companion and problem was solved. Thanks for everyone.

1 ACCEPTED SOLUTION

Accepted Solutions
Youngeng
Visitor

I am also having the same problem, new system update (ı dont dont why it is published) needs to be corrected immediately or someone from the sony needs to direct us.

Update: I have solved my problem with software repair on Xperia Companion. Slightly_smiling_Face

View solution in original post

8 REPLIES 8
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MarlonUk1
Expert

try to grant permission on the sms app

settings>app>app permissions

and or

try to clear data of sms app, settings>apps>messages>clear data

make sure your network settings are set correctly

danoniss
Visitor

Hello!
I have the same problem after update and nothing helps. 
I tried to restore the firmware, but the problem persisted.
Please, help!

Sorry for my english)

Tags (2)
napeyo
Visitor

tried this, the problem persisted Slightly_frowning_Face been trying to solve this the whole day, no luck so far. any help is appreciated!
Youngeng
Visitor

I am also having the same problem, new system update (ı dont dont why it is published) needs to be corrected immediately or someone from the sony needs to direct us.

Update: I have solved my problem with software repair on Xperia Companion. Slightly_smiling_Face

napeyo
Visitor

I got mine solved after 5 resets altogether. SMS is now working, but all previous texts gone. 

Aimie
Visitor

I have the same problem too after the update. I cannot send or receive any text messages 😕

knbrgl
Visitor

Hi my friend,

I tried this solution but it was'nt solve problem. I tried repair my phone with Xperia Companion, and it works.

Thanks for your time.

Kkkb
Visitor

Dear Sir, last 15 days default sms not working in my mobile.