X8509 picture issue?

[mifiddl]

HI,

I have a 55X8509 set that I picked up last September time from Sony.   I've spent some time adjusting picture settings but I have one big problem.   When there is an image with high contrast, I get a 'halo' effect of 'smears' fading out from the bright to the dark.  The picture is taken from a Blu Ray, but I get the same issue on any source.

Any thoughts on a setting I can tweak?  Does anyone else get this?

cheers!

mike

[Anonymous]

Hi there

I have an X8577 TV and do not get this.  However the first couple of things to do is:

• Ensure that you have the latest firmware installed - you should be on 3.865
• Factory reset the TV - instructions HERE

You will need to re-setup the TV again after a factory reset, but give that ago - as its sometimes amazing that it works on many weird and wonderful issues.

Cheers

[mifiddl]

HI Thanks...I have the latest software (and updated again last night!!)

I will spend some time at the weekend experimenting with settings, and trying a reset  🙂   

If others have this set and do not get this, I guess that means I am edging toward having a faulty set?  Can I contact Sony themselves via these forums if thats the case?

Cheers everyone!

m