When the TV is first turned on the live TV app won’t open up

[LightFoot]

Hi @Briancowan 

What is the full model number of your TV? Please provide as much detail as possible, like any error messages, what if anything is displayed on the screen, etc.

What is your Power-on behaviour setting?

[Briancowan]

it is set on Google TV homepage and the model number is KD55X89KU

[TheMaze]

Hi @Briancowan 

You can change the Power-on behaviour to the last used input to get your TV turned on to live TV.

Also, make sure that you update the Live TV app to the latest version from the Google Play Store, as it was having some issues before the latest update.

[Briancowan]

Thank you for your suggestion, but upon checking, I found that everything you suggested was already in place.

Any other ideas?

Thank you

[Briancowan]

Thank you for your suggestion, but upon checking it seems that everything you suggest is already in place.

Any other ideas?

Thank you

[daveyh64]

After changing the setting to Last Used Inputs as in the screenshot above have you restarted the TV.

Press the power button (remote control) for 5 seconds and select Restart onscreen.

Or done a full power cycle, switch off, unplug for a minute, plug in and start up.

[Briancowan]

I have tried all since but sadly still no joy

[TheMaze]

You can also disconnect any external devices (if any are connected) and unplug your TV for at least 2 minutes, then test it without connecting the external devices

If the issue remains, I'd recommend that you try a factory data reset