TV product registration

[Pearlmussel]

My Sony Account won't allow me to register my product. The purchase details are greyed out and won't function so cannot complete! Frustrating ! Advice please.

[Peter_S.]

Hi Pearlmussel,

Maybe you forgot to select an option or missed to add some other required information.

Hard to say without having additional information.

I've registered a product w/o any issues.

Cheers

Peter

[Win_88]

Hi

This happens when the model number isn't entered correctly; make sure to put the hyphen as it is on the service sticker on the product and to avoid putting any spaces in there. For example: KD-55AG9 or WH-1000XM4.

Win_88