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Nigey74

Hi All

Ok so i downloaded and installed the Oreo update for my kd-55xd7005 tv and now have an issue where if i click on any enter text box (like entering wi fi password or doing a search on the home screen) then the on screen keyboard no longer pops up so i can't enter anything and the cursor just sits there flashing.

I have tried changing keyboards and even stopping and starting the keyboard service but still no joy.

Any ideas on how to fix this as at the moment my tv us pretty useless.

Cheers nigey74

Marino.Manolo

Try disconnecting the physical keyboard if you have one...

Manolo

View solution in original post

EdwinaU

Hi Nigey74,

We'll check into this and let you know what we find out. In the meantime maybe another member can offer some advice.

Best wishes,

Ed

Marino.Manolo

Try disconnecting the physical keyboard if you have one...

Manolo

Gamber1954

I have a similar issue using my iPad with Android Remote TV v.1.13.07

I cannot enter any data from the iPad keyboard. Really basic omission.

Tenneen9000

Hi Nigey74,

That's disconcerting. Can you try resetting the TV to the factory settings and let us know the outcome?

All the best,

Tenneen9000

Kranon

I am experiencing the same issue, and the android TV app keyboard isn't sending my typed text to the TV to use.

Tenneen9000

Hi Kranon,

Can you try the steps mentioned above and let us know what happens?

Cheers,

Tenneen900

Nigey74

Thanks!

Turns out I still had a wireless mouse dongle still plugged into one of the sub slots.

I took that out and now it's working again.

Thanks

Nigey74

DODDSY1971

Great figured out thatif you have a USB dongle attached the virtual Keyboard does not pop up.

However, i have a USB mouse to get around apps and browsers, so i have to remove this to enable the virtual keyboard.. this is not right some how..

does this mean i need to buy a USB keyboard too? or go mouse less...

Hmm

LightFoot

@DODDSY1971 wrote:
Great figured out thatif you have a USB dongle attached the virtual Keyboard does not pop up.

However, i have a USB mouse to get around apps and browsers, so i have to remove this to enable the virtual keyboard.. this is not right some how..

does this mean i need to buy a USB keyboard too? or go mouse less...

Hmm

Hi @DODDSY1971

Get the best of both worlds with a keyboard/touchpad. I use one of these which works very well.

https://www.logitech.com/en-gb/product/wireless-touch-keyboard-k400-plus?crid=27