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KD43XH8505 / KD43XH9196 Bluetooth Audio Issue - Help!

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mas123
Member

KD43XH8505 / KD43XH9196 Bluetooth Audio Issue - Help!

I have the KD43XH9196 and I have successfully connected my 1st Gen AirPods to it. Audio of system sounds and whatever I was watching was coming through fine. Last night suddenly there is no audio coming through on the AirPods. When I connect the AirPods the speakers on the TV fall silent but there is no audio coming through on the Airpods. I have also tried connecting my Bose QuietComfort 35 which is gives the same result.

I have tried unpairing and deleting the bluetooth devices and I have tried turning bluetooth on and off again. Neither has resolved the issue. Anything else I could try, this is really frustrating!

10 REPLIES 10
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HannahEd01
Community Team

Hi, I'm sorry for the confusion, you got me wrong. Your model is compatible with connecting Bluetooth headphones, however, there's a note withing the headphones models saying that if you're using a non-Sony headphones it's not guaranteed. I would try to reset the headphones and the TV first tho.