Amazon instant video not working on my Bravia TV

[lecrampton]

I am having issues getting Amazon instant video to work on my Sony TV it had been working up until Thursday night and will work on my laptop and ipad. The App will open and I can go to my watchlist and select a progam, but when I click on the watch program nothing happens? Any ideas, I have tried software updates and checking my internet conection all are fine (it will play netflicks with no issues)

Thank you.

[lorrainefalconer]

Amazon prime not working on new Sony Bravia 32 e61 although still ok on main lounge set (55 inch).   Did work at first, accepted Amazon registration successfully but now won't work

[Merwin45]

I think the tie-up with Sony and Amazon Prime Video is no more. I gave up
in the end and bought a Fire Stick. Vastly superior, I no longer use the
internet facility on my Sony Bravia tv's it's useless.

[aljibefish]

I don't get content error, but the message is Internet connection failure. The internet connection works for Netflix. Don't know what to do to fix it!

[rondele]

Go Home button on remote

Scroll over to settings, click on it

Go down to Apps, click on it

Go down to AmazonVideoMigrator, open it

Clear data and cache

Then go down to Prime Video and clear data and cache

This should solve the problem 

[anddmiller]

Same problem since update

[Anonymous]

Did you try to clear the cache and data and uninstall the updates?

Also, what's your exact TV model?