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+1 year extended warranty not received?

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Kranolf
New

+1 year extended warranty not received?

Hi everyone!

 

I just purchased my brand new Sony A7iii camera, and tried to register it here, so I can get my +1 year extended warranty. However I received no emails, and can't check anywhere whether I got it or not. Even tried registering it on 2 Sony accounts.


It's pretty frustrating, can anyone help me please? 

 

Thank you!

6 REPLIES 6

Same problem when i try to register my zv-1

Kristn
New

  • YesYes
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Kranolf
New

Did you figure anything out? I still haven't received anything about it.

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HannahEd01
Community Team

Hey guys, you need to use the MySony account for that, make sure to create an account using your emails.

How to create a Sony account & register my product

This is for you Kranolf, click on it just after you create the account. https://www.sony.co.uk/mysony/product/register/express?cpint=mysony_glb-pdp_pre&modelname=ilce-7m3

 

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Kranolf
New

Thank you Hannah! I did these steps before, that is why I'm confused. I did not get any email that my warranty was extended or anything like that. How can I verify this? Thank you!

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HannahEd01
Community Team

Hey Kranolf, not all devices get the extended warranty, I would contact Sony.