Hi,
Bought a Vaio 18 months ago and the keypad characters have started to wear away. Can't see the A, E, D, C M and N so not good. I can touch type so OK but no one else can use it and the Sony customer support have said 'get lost it's out of warranty!!'.
We have PC's galore of other makes which have had the same use and are older with no heyboard problems so we are not happy and would not buy another Sony product if we can avoid it. NOT HAPPY....!!