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Not able to subscribe to e-Support

hayo31
Visitor

Not able to subscribe to e-Support

In order to solve a video-out problem I wanted to subscribe to e-support. When I enter my data in 'register your product I get: 'The product you entered is not a valid product, only European products can be installed'. As a result I can't subscribe to e-Support. My notebook was bought in the Netherlands. I have registered it with sony, but entered that I live in Belgium because the Netherlands is not in the pulldownmenu.

How should I register in order to get support?

Thanks Hayo

4 REPLIES 4
TygerTyger
Visitor

I'd call Sony and get them to sort it out. The phone numbers are at www.vaio-link.com

I'd also remove the serial number from your post :wink:

profile.country.en_GB.title
kee-lo_
Member

Yeah take that serial out please!

hayo31
Visitor

I'd call Sony and get them to sort it out. The phone numbers are at www.vaio-link.com

I'd also remove the serial number from your post :wink:


Followed your advice on the serial number ..... but why?
Hayo

profile.country.en_GB.title
kee-lo_
Member

Because they might try and hijack your account.