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K415S DVD Drive Faulty!!

aunij
Visitor

K415S DVD Drive Faulty!!

The DVD does not open from external button
Only opens from eject command on explorer.
When insterting a cd or dvd nor spinning sound.
On double clicking DVD drive a blank window appears
Have up graded firmware to latest.
The laptop is out of warranty.
Anyone know where to get a spare DVD writer (DW-D56A)
Also any information on opening up the above laptop would be appreciated.
Regards
Auni

1 REPLY 1
profile.country.en_GB.title
kee-lo_
Member

Hi,

Go to C:\Utils and run the utils.exe file