KDL-55HX853

[NoTvNow]

Five years almost to the day since I bought this TV, it's now refusing to stay on for more than twenty seconds at a time. The SONY logo   comes on at boot up, but the screen freezes and then the whole loop starts again. Can this be solved easily? Or is my TV destined for the recycle bin? 

[Owen_G]

Hi there,

We've escalaed your post to Customer Support, and someone will be in touch with a response for you soon.

Thanks,

Owen

[NoTvNow]

Thanks for that. Is there a quicker way to contact someone at Support?

[Owen_G · Accepted solution]

Hi again,

You can find the contact details for Customer Support here, if you'd like to get in touch with them directly: http://bit.ly/2mpk3fQ.

Hope this helps,

Owen.