Hi,
I recently bought a KDL 46EX503. I'm having problems connecting to the internet for internet content.
My ISP is Virgin Media.
My router is a Belkin N1.
The television is on a wired connection direct from the router.
I have a PC, iPhone, laptop, and PS3 all connecting fine to the net through the same router, both wired and wirelessly.
The error message I get when trying to refresh Internet content or test the connection is:
"Configuration failed while connecting. The system has encountered an error. If problem persists, contact Sony <2123>." ...and then the usual retry, network settings, etc.
If I test the connection via the Wired Setup menu, the results I get are:
Cable Connection... OK
Local Access...OK
Internet Accesss...Failed
If I check the settings, I can see the TV has been assigned an IP ok by the router (this is confirmed by the routers admin screen). It has a valid subnet mask, DNS, and MAC address.
I have tried the following:
- Tested several ethernet cables (just in case)
- Manually assigning a different IP address
- Resetting the television to factory defaults
- Cloning the MAC address of my PC to the router
- Using my routers DMZ feature to put the televisions IP outside the NAT firewall
None of which seem to work.
The only thing I haven't yet had time to try is update the TV firmware. Has anyone else experienced the same problem?
TIA
