Hi all, please help to point me to any further solutions I have not tried below;
I have a Sony TV connected to a soundbar - been working perfectly for the last 2.5 years until last weekend when I needed to disconnect them to move them for a carpet to be laid. They were disconnected for 1 day and now the sound bar will not connect to the Sony TV.
I tried these options;
Ensured TV and soundbar have latest software updates.
I purchased a new HDMI cable from soundbar company in case there was an issue with the old one.
I disconnected the 2 devices and also unplugged from wall socket for 2 minutes (have also tried 10 minutes) then tried to reconnect.
I have reset the soundbar. I have factory reset the Sony TV.
I used the TV external device set up to connect to the soundbar.
I used the soundbar TV set up option in the soundbar app to connect the soundbar to the TV.
Ensured no other devices were connected to the HDMI ports.
I cleared the cache in the external input services menu in TV see all apps option.
I made sure I was using the ARC/eARC HDMI port.
Settings on TV;
Bravia synch control : ON
Auto devices: ON
Auto TV On: ON
Bravia sync device list: note the list does NOT include the soundbar and despite clicking ENABLE option to send message to the soundbar it will still not show the device
Display and Sound menu: Audio Output; Audio speakers
Audio system prioritisation: ON
Sound mode sync: ON
A/V Sync: ON
eARC: ON or Auto
Digital Auto: 1
Dolby: Dolby Digital Plus
Pass through: have tried Auto and OFF
Basically it seems the HDMI port does not register a device being connected in the Bravia sync device list when the soundbar is connected.
Any suggestions on additional solutions would be greatly appreciated
