Share your experience!
As usual, tv just outside of warranty (2months) now have a tinted horizontal shadow/cast appeared over approx. 55% of screen.
Have checked firmware update, reset to factory default settings etc makes no difference.
Appears on all HDMI inputs and on all equipnent connected (dvd, android TV Box etc).
Any ideas what may be causing this issue or is the display "shot" ?
Hi @Perce2, welcome to the community
What model TV have you got? If it's an Android TV, this issue should be fixed with the latest firmware. Please let me know which TV you have, and then we can check if your model has received the fix already.
Thanks,
Cass
Hi Cass,
The model is mentioned in the title – “Bravia KDL-50W”.
Do you need anymore information ?
Thanks.
Thanks @Perce2 for the info. I recommend getting in touch with Sony Support to help you with this one: http://services.sony.co.uk/supportmvc/en/Contact/Email
Cheers,
Cass
The problem as now progressed into what you see above.
Still able to listen to channels but viewing is no so pleasant!
Is this the screen or main board ?
Hi Perce2
There could be several reasons but going by feedback online it
looks like its a T-Con board problem.
Sony Support is your best option at the moment, although you could try explaining and getting a
quote from a TV repar service near you too
Hope this help.