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inactive account deletion

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atcde1
Member

inactive account deletion

I've had several emails recently that say "We delete the accounts of inactive customers, in accordance with data protection laws. We see that you have not recently engaged with us. If you don't click the link, login to your account, or take any further action with Sony Europe B.V. by 07/07/2025, your My Sony account and the information associated to it will be deleted". 

Each time I get one I log into my account and do something to keep it active. A few weeks ago I added a new product. And yet today, I get the email again. 

Does anyone know what I need to do to get Sony to keep my account active? 

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