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unfortunately has stopped everything working sony xperia m

noname11
Visitor

unfortunately has stopped everything working sony xperia m

Hey i turned on my sony xperia m and it came up saying unfortunately google has stopped working then it came up saying it again but insteed of google it said something then again and again and it said it with everything on my phone and when i lock it and go to unlock it it has turned off and i cant do anything once.Ihave gone on something fast i have to stay on it if i come off it i have to turn my off but when i turn it off i have to take the battery off to turn it off and i dont know what to do and how to fix it. I looked up how to fix it and all i get is unfortunately about everything like cramra and other things and nothing about what im having and how to fix it.Can someone please help and tell me if you know anyway to fix it please thank you

17 REPLIES 17
noname11
Visitor

No im not 

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Uliwooly
Expert

@noname1

You have few options, borrow a PC or contact your local Xperia Care.

ECMG
Visitor

Hi,

I also am facing the same issue.. i keep getting  similar popups..
1) I tried going to the Settings > Apps > Respective apps (Example: Google Play Services) > Force Stop > Clear data - Did not work
2) I tried to do a Settings > Backup & Reset > Factory Reset > Phone Reset > Erase Everything - Did not work

3) I tried to do a repair using Sony PC Companion 2.1 however this also does not work.. and i am using Windows OS.

Does anyone know how to resolve this problem???

rajkumar01
Visitor

Why unfortunately stopped app my phone
eveneg
Visitor

there's anyone who can help us? Because the Xperia Companion is not working and also the other option that is given. There's any other way to hard reset my xperia M?thankyou

hawkeye7
Visitor

I have already repaired and changed the software still it is not working. It works for 2/3 weeks and the same problem is repeated. Plz help me fix this.

Alias799
Visitor

unfortunatunately contact has stopped...Sony Xperia c2305 ..... please solution  problem

Moncy
Visitor

My sony Z3 freqenty displays the message "unfortunately avg protection has stoped". Why? how to resolve it?