- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Sony xperia m5 update could not install
I can download the marshmellow update but when i click on install i get an error it says Could not install the new software version. Try again. I tried couple of times downloading the same update but it still doesn't install.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Please help me
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Hi @srchanda_1, sorry to hear this.
I recommend that you perform the update using a PC and Xperia Companion if possible.
I hope that this is helpful.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
I've tried in all suggested ways but it doesn't work.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
try to run the Xperia companion with admin privelages.
re install Xperia companion
use different port
make sure to have a fast stable connection
allow thru firewall
use a different PC
restart your device before connecting
check Xpericheck.com to see if the udpate is really available in your area.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Hi @Simsap, I'm sorry to hear this.
Did you receive an error message when you tried to update your device using Xperia Companion?
Let me now!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Hi Christofer,
Yes I did even using Xperia Companion.
Thanks,
Simone
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
@Simsap Could you please let me know what the error message in Xperia Companion or upload a screenshot of it?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
That's it.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Sorry I didn't mentioned you
@Christofer