Share your experience!
My phone gone dead, advice .
Hi @Skipper706, sorry to hear about your device not powering on.
Have you tried holding the power button and volume up pressed down at the same time for 10 seconds? This will force the device to restart, in case it's frozen.
There are some really good tips on the link below, so if you aren't able to power on the device after trying the above, please follow the troubleshooting steps on the link.
https://support.sonymobile.com/global-en/xperiam5/faq/i-cannot-power-on-my-device/
Let me know how it went!