Headphones not recognised

[Nicholas7]

Hello, basically my phone is not recognising my Sony headphones all of a sudden. I've tried different headphones in my phone and they work, I've also tried my Sony headphones in a different phone and they work can someone please help!

[Uliwooly]

@Nicholas7

Just to clarify, the headphones were working with that phone ?

[Nicholas7]

Yes

[Uliwooly]

@Nicholas7

long shot, but can you test the phone in >>> safe mode?

[Moremo1]

I have a Sony I hope I want to see the updates on my cellulare

Tengo un Sony espero quiero ver las actualizaciones sobre mi celulare

[Chevo]

I want to see the updates for my team

Quiero ver las actualizaciones para mí equipo

[Uliwooly]

@Moremo @Chevo

I've edited your post as this is an English only forum, you can use Google Translate to reply and/or post.

You can check settings > system > software update