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Intermittent audio

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Tracey335
Explorer

Intermittent audio

Hi ive just bought an HT-A9 sound system, ive hooked it up to my sony bravia tv but when the speakers are active we keep losing audio intermittently, it isn't the tv because its fine without them, just wondering if there's anything I'm doing wrong, do I need to change anything on the settings? I'm not very technical so any help would be appreciated thankyou 🙏

1 REPLY 1
Piscie
Community Team

Hi @Tracey335, what's the TV model and software version? Have you also tested the sound system with any different device to see how it works?