- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
TV Guide missing
I have a Sony Bravia KD 43XF 7596 and I have no TV guide (epg?) It just says ‘information not available’ I have tried a re-tune, turning on and off. It’s hopeless!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Hi Sarah,
Sounds frustrating - I'm just going to try to find some answers for you. In the meantime, maybe someone else in the community might have some ideas.
Thanks,
Pascale
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Maybe try the below:
Firstly if you are using the “You View” epg then ensure your tv is connected to the internet as It will display “no information available” if not.
If it’s connected then try the below:
Press Home on your remote
Scroll down to 'Settings'
In the TV section scroll right to 'Apps'
Go to 'System Apps'
Hold the right button and scroll to end to 'YVServiceHostAPK'
Select 'Clear Cache' and press 'OK'
Then select 'Clear Data' and press 'OK'
It worked for mine, hope it helps
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
Mine is same, connected via wi-fi. bbc1, 2, itv, ch4, 5, itv2 the worst. Never displays epg.
Clearing cache didn't work.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
They are not talking about satellite.
My favourite bedtime reading is a Sony product manual…