Sound problem when pausing Dolby Atmos Film

[DaDDyMiKe]

I have a Sony TV KD43XG839. Sky Q Box 4K capable and Sony soundbar HT-X8500 all connected via HDMI cables.

When watching film in UHD Dolby Atmos sound if I leave the room and pause the movie when I return and continue

play there is no sound. I have to switch TV and Sky box off and back on log back into the film to get sound on again.

Any help please. Thanks

[Pascale_F]

Hi DaDDyMiKe,

Welcome to the Community.

You could call Sony Support about this to see what they say.

Thanks,

Pascale