Sony kd65x9305cbu - green line

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Hi 

My subject television has a vertical green line going down the left side of the screen

I have unplugged and waited and plugged it back in with no results.   I have also checked all connection to make sure everything is contacted

the line is the constantly 

Can someone help with any suggestions on what this could be please?

thank you all

[Anonymous]

Hey there,

I would suggest checking the software and making sure it's up to date: https://bit.ly/3rSM25Z.
Also you could try to perform a factory reset as a last resort: https://bit.ly/3rUs7DD.

Hope this helps.