Red flashing light

[Tonyrline]

Hi I have a Sony Bravia kd55xg8796 I was watching tv then it switched itself off and I have a red light that flashes 6 times I have followed instructions by unplugging and trying again also a hard reset by holding the power and down button but will only load up the android screen then goes straight back off again any other help and advice.have read that these TVs only last 5-7yrs we have owned this for 5yrs and cost me nearly £1000 not very happy that I was not told that they don’t last 

[daveyh64]

TVs can break down any time on day 1 or 5 years later, but it is true they don't last as long as TVs of old did.

Red blinking LEDs on the TV are a sign something major has gone wrong, the number of blinks can give an indication of what has gone wrong.

The LED blinking 6 times could be a backlight issue, if so this is probably not worth repairing as the cost would be too high and a new TV would make better financial sense.

Could your TV be just under 5 years old, depending on where you bought it it may have a 5 year warranty, check your records.

[Tonyrline]

Hi again actualy I just thought the tv powers up and the logo all comes up clear so would this be that the backlight is fine

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[daveyh64]

 I guess if you are seeing the Sony logo on startup it may mean the backlight is okay and there is a failure somewhere else.

Read this article and see if any of it helps yo out,

https://thedroidguy.com/sony-tv-red-light-blinking-1232487

Did you find out if your TV is still under warranty, if so contact whoever the warranty is with and arrange for someone to come out and assess the problem.

If it is not under warranty you would need to get an engineer out, make sure they are a Sony certified service

provider. The call out fee maybe expensive and the repair and labour costs even more, that is why it might be

better to buy a new TV.

[Tonyrline]

Hi it will be 5yrs October this year how would I find out if still has a warranty for the 5yrs any idea

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[daveyh64]

Find your receipts and check with whoever sold you the TV.

If it was John Lewis it will have come with a free 5 year warranty, if you bought it on line from JL

you should have e-mails with confirmation of the warranty.

If you bought it from Richer Sounds it probably came with a 6 year warranty.

If you bought direct from Sony it may have had a 5 year warranty offer at the time, not all Sony TVs are eligible for the 5 year warranty, you need to check and if eligible would have had to register with Sony at the time of purchase or soon after.

Standard Sony warranty is only 1 year.