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Netflix problems

Evor19
New

Netflix problems

Has anyone getting similiar problems. Reguarly netflix when selecting a program wil play with sound but no video occasionally green flashes. Coming out it causes the normal broadcasts to lose picture long push on power button fixes it 9/10. Only started happening uninstalled updates for netflix but no difference cleared cache very frustrating.

1 REPLY 1
Anonymous
Not applicable

Hi there

 

Unsure if you have tried a factory reset?  Can fix many issues.

 

Instructions:

https://sony-eur-eu-en-web--eur.custhelp.com/app/answers/detail/a_id/66442/

 

If that still fails, try doing a 'live chat' session with Netflix and see what they say.

 

Cheers